Processing and Shipping

Orders are processed and shipped within 2-7 business days of purchase. If you would like to cancel an order after it's placed, you may request a cancellation by emailing contact@cementyourlegacy.com. We will do our best to accommodate but no guarantees can be made.

We are unable to combine shipping on multiple orders.

Shipping time varies based on the shipping method chosen by the customer at checkout and is estimated to take 4-10 business days.

Order Tracking

Once your order ships, you will receive an email at the address provided at checkout with the tracking information. In the case you did not receive a tracking email, please email contact@cementyourlegacy.com

If your tracking states that a label has been created but no further update, this means your order is either still being processed or has yet to receive an arrival scan from the shipping carrier. This does happen on occasion and the tracking will update once the shipping carrier scans the shipment. If your tracking shows this message for over five business days, please email contact@cementyourlegacy.com.

Missing Package

Please be advised that once an order is received by the carrier, we are no longer in control of your order and are unable to give you information other than what shows on your order's tracking page. If a package is lost during shipment, we strongly advise contacting the carrier and file a claim if needed. We unfortunately are not responsible for refunding orders that are lost by the carriers.

Exchanges/Returns

Due to the limited nature of our product fulfillment processes, Legacy does not offer exchanges, returns or refunds for buyer's remorse or size differences.